Get in Touch with the homie Team.
Have questions or want to explore how our AI assistant works? Just contact homie AI. We’d love to hear from you!
Retailers Talk - Revenue Doesn’t Lie.
DIY, electronics and bookshops share how homie turns questions into sales.
"Working with Homie has always been open and built on trust. We were especially impressed by how deeply the team immersed itself in our book-retail requirements. Throughout the entire development phase Homie was always reachable and quick to resolve any open issues."
“The product can be perfectly tailored to a customer’s needs—our own included. The interface is intuitive for everyone, and any change requests or adjustments are tackled in close collaboration.”
“Homie delivers very quickly and responds just as fast to feedback, implementing it right away. Maintaining FAQs in the back office is easy enough for our specialist teams to handle themselves.”
"The chatbot utilizes the capabilities of artificial intelligence and ensures effective communication with customers. Working with Homie is truly enjoyable. They are very fast, reliable, and always contribute valuable ideas. The underlying platform for chatbot maintenance is also fast and straightforward."
"The fast communication channels, the good ideas, implementing requests, and what I like best is the added value we now offer customers with the chatbot."
“We like that it handles enquiries in many languages, via text or voice input. It displays product suggestions, links to relevant services and even manages its own data storage and simple admin interface.”
“The chatbot’s personality can be flexibly adapted, so we were able to create a character that fits our brand. The new UI is modern and can be aligned with our corporate identity.”
“A fantastic team that’s truly on the cutting edge—professional and highly individualised. Their explanations are crystal-clear even for beginners.”
Frequently Asked Questions
From setup time to GDPR compliance - find quick answers to the topics we’re asked about most.
How long does it take to go live?
Less than 10 minutes on Shopify (one-click app). WooCommerce, Magento and Shopware connect via plug-in or snippet in under 30 minutes—no developer needed.
Is homie AI GDPR- and EU AI-Act compliant?
Yes. Data is hosted in EU data centres, encrypted at rest and in transit. We log model inputs/outputs for transparency, offer a Data-Processing Agreement (DPA) and provide opt-out tools required by the AI-Act.
What languages are supported?
Out of the box: 15+ languages including English, German, French, Spanish, Italian and Dutch. The model auto-detects the shopper’s language and can switch mid-conversation.
Can we integrate our ERP, PIM or pricing engine?
Absolutely. The Enterprise plan exposes REST and GraphQL endpoints plus a no-code rule builder to inject custom prices, margins, ranking boosts or exclusion rules.
What happens when the bot can’t answer
homie escalates to a human agent with full chat history and intent tags via Zendesk, Salesforce, Freshdesk or your custom help-desk API. Visitors never hit a dead end.
