Answers in seconds – exactly when customers want to buy

Shortly before making a purchase, many customers still have unanswered questions:

- Is the product really suitable for my application?
- What else do I need?
- Is there a better option?

If these questions remain unanswered, the customer will leave the store – and the sale will be lost.

hagebau shows how it's done

With homie, hagebau answers product questions directly in the store – in seconds. Customers no longer have to google or visit other sites, but get the right answer immediately. This significantly increases the chance of a purchase and ensures a positive shopping experience.

Results from over 3 million chats

- 85% customer satisfaction
- 3× higher conversion rate for customers who receive advice
- Significant reduction in workload for the support team thanks to automated responses

homie delivers when it counts

- Answers in seconds, around the clock
- Relevant product recommendations including accessories and variants
- Advice that builds trust – and makes purchasing decisions easier

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Conclusion

In e-commerce, every second counts. With homie, you can ensure that customers get the answers they need – immediately, reliably, and directly in the shop. This keeps them with you instead of switching to the competition.

👉 Try homie in your shop and see how quick responses lead to more sales.

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