When your team is offline, homie continues to provide advice

During the day, your employees are there for customers, answering questions and helping them make purchasing decisions. But in the evening—between 7 p.m. and midnight—the picture changes: many retailers are offline, but this is when customers prefer to shop.

And this is exactly where a problem arises: the crucial last question before the purchase often remains unanswered.

- Is a 10 kg bag of lawn fertilizer enough for 200 m²?
- Can I connect the LED strip without a transformer?
- Which screws are suitable for this decking wood?

If the answer is not provided, the sale is lost.

How retailers are closing the gap

Companies such as Pflanzen-Kölle are therefore relying on homie.

homie is a digital sales advisor that has no opening hours. It understands your needs, answers questions in seconds, and recommends the right products—including accessories and services. This makes every purchase decision easier and more confident, even when your team has long since finished work for the day.

The effect in the store

Stores that use homie report:

- More conversions in the evening hours
- Fewer abandoned purchases because questions are answered immediately
- Higher shopping cart values thanks to suitable recommendations

Conclusion

Today's customers expect fast, reliable answers—regardless of the time of day or channel. With homie, you can ensure that no one leaves the store with unanswered questions. Advice without opening hours—that's the difference.

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