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News, insights and best practices about AI in retail.

Events22 Sep 2026

Merchant Inspiration Talks 2026: Wie Kundenfragen den Shop besser machen

Was Kunden im Chat fragen, zeigt, was im Shop fehlt. Auf der MIT26 erklärten homie AI und micasa, wie aus diesen Signalen konkrete Verbesserungen entstehen.

News20 Aug 2026

homie AI Is Now a Member of the ECC CLUB Cologne

homie AI is now a member of the ECC CLUB Cologne – the IFH Cologne network for professional exchange with the retail industry. What's behind the membership and what homie AI expects from it.

Insights14 Aug 2026

Why AI Pilots Fail: 5 Lessons from 120 Retail Projects – homie AI at the Startup-Insider Webinar

Five sceptics, five lessons: our co-founder Hendrik on AI pilots in retail – in the Startup-Insider webinar. The short version.

Events7 Aug 2026

AI Uncovered with homie AI: When AI Has to Prove Itself in a Real Customer Project

AI Uncovered Vol. 1 revealed what drives AI projects forward in practice—and where they tend to get stuck. An evening dedicated to real-world experiences, clear responsibilities, and the courage to learn from real users early on.

News5 Aug 2026

homie on the “Handel im Ohr” Podcast: Online Shops Have Been Missing the Salesperson for 20 Years

homie CEO Marco Werner explains on the “Handel im Ohr” podcast how AI-powered advice closes the online sales-assistance gap—and what comes next.

Insights8 Jul 2026

Agentic Tools: The homie AI Agent Answers Even More Precisely

Agentic Tools connect the homie AI Agent to your systems in real time: package status, support handover and lead capture - directly in the chat, fully automated and around the clock.

Events29 Jun 2026

From Zero to Nine Countries in One Year: homie AI and HORNBACH at K5 2026

At the K5 Future Retail Conference 2026 in Berlin, homie AI and HORNBACH showed how a pilot in 15 stores became nationwide AI-powered advisory in nine countries in just one year. An honest look behind the scenes: what powers the technology, why people are the real success factor – and which numbers prove the impact of the rollout.

Insights26 May 2026

Turning chats into customer knowledge: homie AI's new chat analytics is live.

Your AI assistant conducts thousands of conversations every month. What's inside them has remained invisible until now. Chat Analytics changes that: automatic titles, sentiment analysis, and an intelligent tagging system transform every customer conversation into real knowledge.

Events27 Apr 2026

Multichannel Day 2026: Practical AI rather than hype – our recap

The retail sector has missed the boat on AI – but its customers haven’t. What Multichannel Day 2026 revealed about the growing advisory gap and the ROI of AI.

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