The right plan for every business.

Each AI assistant is its own, freely configurable instance of homie AI – for example for different brands, domains or use cases (such as lead qualification or internal employee knowledge). Or split by online and in-store. There are many ways to use homie AI.

Every question your customers ask counts as a message. Your assistant's reply counts as another message – so one question and one answer together are two messages. How many are included grows with your plan – from 1,000 on Basic to 10,000 on Professional. For Enterprise, we customize this to your needs.

No problem – additional messages are automatically billed at your plan’s per-message rate. If this happens more often, you can easily switch to a larger plan at any time.

Agentic tools are automated features that improve the customer experience – for example aftersales services like shipment tracking or initiating a return. The larger your plan, the more tools are available to you.

On product pages, visitors can ask the AI questions right on the item, e.g. directly below the product image. This is ideal for bestsellers or products that require more explanation, for example, where customers frequently have questions or need help making a purchase decision. The questions are generated automatically but can also be customized. The larger the plan, the more AI questions are available to you.

You can see exactly what your customers talk about with the AI assistant, which topics lead to conversions and where questions remain open. You can also add your own tags to chats and analyze them however you need. Starting with the Business plan, advanced features and analysis options are available to you.

On the Basic plan, you set up homie AI yourself. Our detailed handbook and our digital helpdesk-homie are there to support you. Starting with the Business plan, we guide you and your team through the setup. Whether in self-service or with our support – setup is usually quick and straightforward. For Enterprise, we create a custom setup tailored to your requirements.

On the Basic and Business plans, you can reach our team by email during business hours. Starting with the Professional plan, phone support is also included. For Enterprise, we tailor the service level individually with you.

Try homie AI free for 14 days, with no commitment. After that, you can decide whether you’d like to continue and which plan works best for you.

As many as you like – the number of SKUs is unlimited in every plan, even on the Basic plan.

Yes. You can switch plans at any time, effective the following month. Switching takes just a few minutes, and your existing configuration and all your data remain fully intact.

Yes, you can rely on that: homie AI is hosted in the EU and is GDPR-compliant and meets the EU AI Act's transparency requirements. Your data never leaves our ecosystem – it is not shared with third parties in any way, not even for training or learning purposes.