Expert advice. Day and night.
homie AI answers your customers' questions in seconds, gives suitable recommendations and guides them confidently through your products and services. 7 days a week, 24 hours a day. Whether you have an online shop or not.
Precise Answers. Every Time.
homie AI understands the context of every inquiry and delivers the right answer in milliseconds – context-aware, cross-channel and self-learning.
Lightning-Fast Context Recognition
Recognizes the current page, SKU data and search intent in under 100 ms.
Intelligent Mode Switching
Automatic switching between product details, category guidance, content and FAQ mode.
Local Availability
Shows local stock information and click-to-collect options by ZIP code.
Natural Interaction
Customers can type naturally or use voice — just like in a messaging app. Learns from every interaction and improves the quality of future rankings.
How hagebau does it:
How the DIY giant advises its customers.
Dynamic Recommendations in Real-Time
homie AI always has an overview of your range and automatically optimizes its suggestions for fit and conversion. Plus, with our custom responses, you always have control over recommended brands and products.
Real-Time Add-Ons
Combines basket contents, margin and stock levels to suggest add-ons in real-time.
Automatic Reclassification
Sold out? homie reclassifies recommendations immediately – without extra work for your team.
Compliance-Ready
Adheres to compliance rules immediately.
Automatic A/B Testing
Tests multiple variants and automatically serves the highest-converting version – increasing customer satisfaction.
Consultation Right on the Product Page
homie AI accompanies your customers exactly where the purchase decision is made: on the product detail page. This increases dwell time and promotes interaction. And this active engagement with the product strengthens trust, reduces uncertainty and leads to more purchases because customers feel better informed.
Context-Aware Recommendations
Recognizes the current product and suggests suitable alternatives or additions.
Instant Product Questions
Customers receive answers about sizes, materials or compatibility in real-time.
Seamless Checkout
From product advice straight to the cart — without interrupting the customer journey.
Measurable Results
Track which consultations lead to conversions and optimize specifically.
Answers as Individual as Your Customers
With our 'Custom Responses', you always retain full control. This innovative feature allows homie AI to highlight promotional items and respond differently to various inquiries or product groups.
Your Own Style and Tone
homie communicates in your brand voice – authentic and recognizable.
Brand Highlighting
Specific brands, including your own, can be prioritized and highlighted in recommendations.
Mentioning Promotions
Current offers and discounts are appropriately integrated into the consultation.
Higher Conversion and Better Retention
Individual answers increase purchases and foster loyal repeat customers.
One homie, many faces
homie AI adapts to your brand – not the other way around. Colors, tone, language and behavior can all be customized. This turns the AI assistant into a real part of your team that speaks your brand voice and knows your range.
Look & Feel
Colors, logo, avatar and widget style – all customizable to match your corporate design.
Tone & Language
Define whether homie uses formal or informal language, casual or professional – in any language.
Custom Responses
Define how homie responds to specific topics and questions – from complaints to price negotiations to sensitive topics. You remain in full control.
Technology that makes the difference
homie AI combines powerful features and technologies to create an AI assistant tailored to your business.
Google Shopping Feed
Make better use of your Google Shopping budget with our custom AI assistant that automatically trains on your feed. Onboarding in just 10 minutes. All other feed formats are also supported.
Omnichannel-Ready
Seamless connection between online shop and physical retail. Easy integration of Click & Collect and in-store experiences.
Voice Input Feature
homie AI’s built-in voice feature brings the experience of personal assistance online. Users receive seamless support across all your pages.
Shop System Integration
Whether you use Magento, JTL, Shopware, WooCommerce or Shopify, homie AI integrates seamlessly. homie AI answers product questions, gives recommendations and advises your customers specifically.
Live Updates
Access to live data with at least daily update cycles for prices and availability.
Unleash the potential of AI consultation
The feature set of homie AI is constantly growing. Here you'll find the latest major features we've built into our smart AI assistant.
Europe's best companies trust homie AI
homie AI advises more than 50,000 customers daily in 12 countries. Leading brands from retail and industry trust in advanced AI consultation, both online and in physical retail.
Frequently Asked Questions
Setup time? Integrations? Here are all the answers to the topics we're asked about most often.
Advise.
Convince.
Sell.
See how homie AI can move your business forward — from online consultation to in-store kiosks in your stores.
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