Every customer question answered instantly.
Less work for your team.
Whether new prospects or existing customers: homie AI answers questions around the clock, qualifies inquiries and reduces the workload on your customer service team – automatically, friendly and always available. No IT project required.
From winning new business to reducing your service workload
Depending on your provider type, homie takes on exactly the task that makes the biggest difference for you.
Utilities & Energy Providers
From meter readings to moving home – your customer service gets breathing room.
- Submit meter readings, clarify tariffs and direct debits – around the clock.
- Registration and de-registration when moving home, without hold music.
- Absorb seasonal peak volumes without hiring additional staff.
Telecommunications
Thousands of service questions answered automatically, hotline relieved.
- Tariffs, contracts, moving home and number portability answered instantly.
- Faults and billing questions resolved without waiting times.
- Your service center focuses on the complex cases.
Agencies & Consultancies
Turn website visitors into qualified first conversations.
- homie explains your services and answers questions around the clock.
- Prospects are qualified – you only speak with the right people.
- Suitable inquiries land directly as appointments in your calendar.
Trades & Local Service Providers
Never miss a job — even after hours.
- Customers clarify availability, services and prices immediately.
- Appointment requests are captured at night and on weekends too.
- Routine questions are handled by homie – you focus on your core work.
Leisure & Experience
Full house, happy guests – without constant phone calls.
- Sport: gyms, sports clubs, climbing & swimming centers – classes and availability clarified instantly.
- Wellness: spas, saunas, thermal baths & massage studios – bookable around the clock.
- Tourism: hotels, theme parks & attractions – availability without waiting times.
Logistics & Shipping
Shipment questions answered 24/7 – without hotline congestion.
- Questions about shipment status, transit times and delivery – around the clock.
- Quotes, tariffs and shipping options explained instantly.
- homie handles routine requests — complex issues are seamlessly handed off to your team.
Your entire company knowledge – one click away for your team.
homie AI is not just for your customers. As an internal knowledge hub, your service team can access the complete, always up-to-date company knowledge with a single click – and advise noticeably better even in personal conversations.
All company knowledge in one place – always current.
Answers in seconds instead of lengthy searches.
Better support on the phone and in person.
More inquiries. Less effort.
more qualified inquiries & consultations
fewer support tickets & hotline load
always reachable – even during peak times
Up and running in three steps
Connect
homie learns your services, prices and common questions – in minutes, not weeks.
Advise & qualify
homie answers questions around the clock, asks the right follow-up questions and identifies genuine prospects.
Resolve or hand over
homie resolves inquiries directly – or seamlessly hands the conversation off to your service team or turns it into an appointment or qualified lead. Nothing gets lost.
Companies that rely on homie AI
Good question – quick answer
Is the setup complicated?
No. homie connects to your existing systems – without any major IT project on your side.
What if homie doesn't know an answer?
Then homie hands over cleanly to you or your team – nobody is left without an answer.
Does it fit my industry?
homie learns exactly your processes – whether agency, trades, logistics, telecommunications, utilities or leisure and experience.
What about data protection?
GDPR-compliant and hosted in the EU. Your data stays your data.
Book a demo
Would you rather see straight away how homie AI can help your business? We'll show you personally in a short appointment!
Advise.
Convince.
Sell.
See how homie AI can move your business forward — from online consultation to in-store kiosks in your stores.