News, insights and best practices about AI in retail.
Your AI assistant conducts thousands of conversations every month. What's inside them has remained invisible until now. Chat Analytics changes that: automatic titles, sentiment analysis, and an intelligent tagging system transform every customer conversation into real knowledge.
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The retail sector has missed the boat on AI – but its customers haven’t. What Multichannel Day 2026 revealed about the growing advisory gap and the ROI of AI.
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homie AI advises over 50,000 customers daily – automated, personalised, in real time. Now active in 12 European markets: newly added are Spain, Sweden, and the Netherlands. The results speak for themselves: +30% higher conversion, +80% more consultations, and drastically reduced support efforts. Industry leaders such as HORNBACH, hagebau, and BAUHAUS trust homie AI – all within under 10 minutes live.
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Amazon has generated an additional 10 billion dollars in revenue with Rufus solely through AI-driven product queries. What was previously exclusive to Amazon sellers is now being brought to every online shop by homie AI – without coding, without hassle.
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The most common question we get from new customers is: “How do I get my product data into homie AI?” Good news – it takes less than 3 minutes. And all you need is your Google Shopping Feed or product data feed.
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Whether it's WooCommerce, Shopware, Magento, JTL, or a completely custom setup: homie AI can be integrated into any shop system. No developer needed. No witchcraft. Two methods – both in under 5 minutes.
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You operate a Shopify store and wonder how other shops manage to generate sales around the clock – even though the team is long offline? The answer is homie AI. And the best part: integration takes less than 5 minutes. No plugin. No developer. No stress.
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The BHB Industry Award is regarded as one of the most prestigious awards in the DIY sector – and homie AI has won it. In the category of "Best of Communication", an independent jury recognised our approach to how AI-supported consulting brings brick-and-mortar retail and e-commerce closer together. What this means for us – and what the award says about the future of customer communication in retail.
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The year 2026 kicks off for homie AI with a true bang: Our founding business angel, Marco Werner, is joining as Managing Director.
Read MoreSetup time? GDPR compliant? Here are all the answers to the topics we're asked about most often.
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