
7,000 Messages and Just Six Handoffs: How Taylor Wheels Reduced Customer Service Workload
How Felix handles 7,000 messages, forwards just six chats, and helps Taylor Wheels streamline product advice and customer service.
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How Felix handles 7,000 messages, forwards just six chats, and helps Taylor Wheels streamline product advice and customer service.
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Fernseher, Waschmaschine oder Smart-Home-Gadget: Technik will verstanden werden, bevor man sie kauft. Mit Roni bringt EURONICS die Beratungskompetenz seiner Fachhändler in den Onlineshop – rund um die Uhr und genau richtig.
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Seit über 30 Jahren ist Charly das Gesicht von Trigema. Jetzt berät er auch im Onlineshop: Mit homie AI hilft der Trigema KI-Berater Kundinnen und Kunden rund um die Uhr, das passende Kleidungsstück aus deutscher Produktion zu finden.
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Around 10,000 conversations in two months show micasa where product data, copy and advice fall short.
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homie AI brings the consulting quality of specialist retailers directly to the online shop – automated, personalised, and available 24/7. Pflanzen Kölle was live in just 48 hours. The results speak for themselves: 98% customer satisfaction and up to 6% conversion rate.
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From intention to purchase decision – in seconds. How Christopeit Sport ensures that customers always find the right fitness equipment in the online shop with Christobot.
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Good advice has long been a privilege of brick-and-mortar retail. hagebau proves with their smart AI assistant "hagen": This is possible online too – with AI, measurable results, and more than 80% satisfied users.
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Rock my Sleep turns favourite music into lullabies for babies – a concept that requires a lot of explanation. How the Stuttgart startup uses homie AI to ensure that customers receive the right answers in the shop immediately – and buy more often.
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More than 30,000 customers, a huge range of products, and plenty of product queries – Hola Mexico tackles this with homie AI. The AI assistant advises, informs, and answers product questions in real-time. A success story about authentic taste and smart service.
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How Presch Edelstahl Service GmbH paves the direct way for its customers to the right information on edelstahl-shop24.de with homie AI – without waiting time, without detours.
Read success storyWe speak your language — from torque to fragrance.
„The product can be wonderfully adapted to the customer's needs. The usability is easy to understand for everyone. Change requests and adjustments can be addressed in close collaboration."
Ronald
Business Owner Sales & Aftersales
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