Online solutions

Shoppers with questions don't buy.

homie AI answers questions in your online shop instantly, recommends the right products and guides shoppers all the way to checkout. Around the clock.

Customer using the homie AI chat in an online shop for knit jumpers
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conversion uplift in online shops with homie AI.

HORNBACH
hagebau
Euronics
Trigema
Pflanzen Kölle
fahrrad.de
micasa
Reisenthel
Hochland
Vedes
The challenge

How homie AI closes the advice gap in your online shop

Problem

Shoppers search, find nothing suitable and leave.

Solution

Advice instead of search

homie AI understands questions in shoppers' own words, answers them instantly and recommends matching products and accessories.

more purchases, higher basket value

Problem

The same questions pile up in the inbox, and staff are short in peak season.

Solution

homie AI handles the routine

Pre-sales questions, shipping status and returns run automatically. Complex cases go to your team with the full conversation history.

fewer support requests, peaks without extra staff

Problem

You don't know what shoppers are looking for or why they don't buy.

Solution

Every conversation becomes data

homie Analytics shows questions, topics and conversion per item and reveals information gaps.

better product pages and assortment decisions
Products

The products for your online shop

For shoppers in your store

Advice, search and answers right where people buy.

homie AI

online | replies instantly

Chat widget

The AI advisor in your shop answers questions, recommends products and accessories and shows what is available in store. In all major languages.

Understands intent, not just keywords

AI search

Shoppers search in their own words. Semantic search understands what they mean and leads to matching products, even without an exact search term.

Merino knit jumper

€89.90

AI product questions

No. The merino wool is extra fine and suitable even for sensitive skin.

AI product questions

Clickable questions right below the product description, answered live around the clock. Visible where purchase decisions are made.

For your team

Support relief and insight into every conversation.

Agentic tools

After-sales in the conversation: homie AI answers order status, shipment tracking and returns directly from your systems. That takes load off support.

homie Analytics

The dashboard shows topics, questions per item, conversion and basket tracking, also in GA4. So you see what your customers really want.

AI advice in your shop

Product advice in your online shop that fills baskets

Answer questions

On material, fit, compatibility or delivery. homie AI recognises which page the shopper is on and switches between product, category and service questions on its own. No question goes unanswered.

instant answers, fewer drop-offs

Recommendations and accessories

homie AI asks about the intended use and suggests matching products, accessories and alternatives. If an item is sold out, homie AI recommends something else. That raises basket value and strengthens cross-selling.

higher basket value, more cross-selling

Local availability

homie AI automatically checks stock in your stores by postcode, including click & collect. Shoppers research online and then pick up in store, without detours.

live stock, in-store pickup
On the product page

AI product questions: answers before anyone asks

homie AI shows clickable questions about the item on the product page. One click and the question is answered instantly.

Clickable questions

Right below the product description are the questions shoppers typically ask about this item.

Live answers

homie AI answers every question instantly, around the clock.

Auto-generated, customisable

The questions are generated automatically and can be adjusted to your needs.

Merino knit jumper

€89.90

AI product questionsCommon questions about this product

No. The merino wool is extra fine and suitable even for sensitive skin.

More visibility

homie AI appears where purchase decisions are made.

More engagement

Seeing the right question makes people more likely to click.

Higher conversion

Shoppers who ask and get instant answers buy more often.

Learn from the questions

Your product questions become insights

homie Analytics shows which questions are asked most often about each item. Information gaps become visible, and you know exactly where a product detail page can be improved.

Top questions per itemSpot information gapsIdeas for the detail page
Explore homie Analytics
How many product pages with AI questions are included? That depends on your plan. The Business plan includes 100 product pages, the Professional plan 500 and the Enterprise plan a custom number. AI product questions are not included in the Basic plan.
View pricing
Customisation

One homie, many faces

Colours, tone and behaviour: homie AI speaks your brand language.

Control behaviour

You decide what homie AI says and recommends.

Preferred responses

You define how homie AI responds to certain questions, such as complaints, discounts or sensitive topics. For all cases or for individual items. You keep full control.

Recommendation hints

You decide what gets recommended first, for example new products, successor models, private labels or promotional items.

Customise the look

homie AI looks and sounds like your brand.

Look & Feel

Colours, logo, avatar and widget style match your corporate design.

Tone and language

Casual or formal, relaxed or factual, brief or detailed. In any language.

Integration

Live in 10 minutes: with Shopify, Shopware, WooCommerce and more.

Any other shop system works too, even custom builds. No IT project and no coding required.

Shopify

Shopify

E-Commerce Platform

Shopware

Shopware

E-Commerce Platform

WooCommerce

WooCommerce

WordPress Plugin

Magento

Magento

E-Commerce Platform

Google Shopping

Google Shopping

Product Sync

Idealo Feed

Idealo Feed

Product Sync

Implementation

It's that easy

Results

More conversion, fewer support tickets

+0%

Conversion Uplift

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support tickets

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more consultations

Success Story

How hagebau does it:
“hagen” – when the online shop becomes a personal DIY advisor.

Success Story

How micasa does it:
Turning every customer question into a better shop.

“Easy to integrate, instant value”

Customers no longer wait, and the team has to step in less often.

Head of Business Development

Euronics Deutschland, via OMR Reviews

“The assistant works like good sales advice: first clarify the need, then suggest three matching products.”

Product management

hagebau connect, via OMR Reviews

“Quick to deploy, great support even for custom requirements, and fast development of new features.”

Head of Marketing & Digital Commerce

micasa, via OMR Reviews

4.7
47 reviews on OMR Reviews
OMR Reviews LeaderOMR Reviews Top Rated
All reviews on OMR Reviews
Support

We're with you from day one

Personal consultation

Together we work out how homie AI fits your processes.

Integration support

We help you connect homie AI to your systems.

Custom adjustments

We implement special requirements together with you.

Direct line to support

Reach us quickly and personally.

FAQ

Frequently asked questions

Setup time? Languages? Integration? Here are the answers to the questions we hear most often.

Open questions become orders.

In a call we'll show you how homie AI looks in your shop and what's needed to launch.

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