The best advice. Day and night.
homie AI answers your customers' questions in seconds, gives suitable recommendations and guides them safely through your offering. 7 days a week, 24 hours a day. Whether you have an online shop or not.
Precise Answers. Every Time.
homie AI understands the context of every enquiry and delivers the right answer in milliseconds – context-aware, cross-channel and self-learning.
Lightning-Fast Context Recognition
Recognises the current page, SKU data and search intent in under 100 ms.
Intelligent Mode Switching
Automatic switching between product details, category guidance, content and FAQ mode.
Local Availability
Shows local stock information and click-to-collect options by postcode.
Natural Interaction
Customers write freely or use voice – just like in messenger apps. Learns from every interaction and improves the quality of future rankings.
How hagebau does it:
How the DIY giant advises its customers.
Dynamic Recommendations in Real-Time
homie AI always has an overview of your range and automatically optimises its suggestions for fit and conversion. Plus, with our custom responses, you always have control over recommended brands and products.
Real-Time Add-Ons
Combines basket contents, margin and stock levels to suggest add-ons in real-time.
Automatic Reclassification
Sold out? homie reclassifies recommendations immediately – without extra work for your team.
Compliance-Ready
Adheres to compliance rules immediately.
Automatic A/B Testing
Tests multiple variants and automatically plays the version with the highest conversion – increasing customer satisfaction.
Consultation Right on the Product Page
homie AI accompanies your customers exactly where the purchase decision is made: on the product detail page. This increases dwell time and promotes interaction. And this active engagement with the product strengthens trust, reduces uncertainty and leads to more purchases because customers feel better informed.
Context-Aware Recommendations
Recognises the current product and suggests suitable alternatives or additions.
Instant Product Questions
Customers receive answers about sizes, materials or compatibility in real-time.
Seamless Checkout
From consultation directly to the basket – without media breaks.
Measurable Results
Track which consultations lead to conversions and optimise specifically.
Answers as Individual as Your Customers
With our 'Custom Responses', you always retain full control. This innovative feature allows homie AI to highlight promotional items and respond differently to various enquiries or product groups.
Your Own Style and Tone
homie communicates in your brand voice – authentic and recognisable.
Brand Highlighting
Certain brands, such as own brands, can be specifically included and highlighted in recommendations.
Mentioning Promotions
Current offers and discounts are appropriately integrated into the consultation.
Higher Conversion and Better Retention
Individual answers increase purchases and foster loyal repeat customers.
Frequently Asked Questions
Setup time? GDPR compliant? Here are all the answers to the topics we're asked about most often.
Advise.
Convince.
Sell.
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