Internal Knowledge

Understand Your Customers Like Never Before

homie AI provides you with a comprehensive dashboard with insights from real customer conversations – from sales data to the perception of your AI assistant.

Internal Knowledge
Conversion Rate0.0 %
Conversions

From Conversation to Purchase

homie AI provides you with key metrics for your business performance.

User Behaviour

What Your Customers Really Want

These metrics tell you everything about how and when users interact with the chat.

Number of Chats0
Success Story

How Rock My Sleep does it:
Accurate advice for music boxes

User Feedback
0%Positive
Positive 85%
Negative 15%
Satisfaction

Make Satisfaction Measurable

This section highlights the quality of interactions and shows you how the assistant is received by end customers.

Flexibility

One homie, many faces

homie AI adapts to your brand – not the other way around. Colours, tone, language and behaviour can be individually configured. This turns the AI assistant into a real part of your team that speaks your brand voice and knows your range.

Look & Feel

Colours, logo, avatar and widget style – all customisable to match your corporate design.

Tone & Language

Define whether homie uses formal or informal language, casual or professional – in any language.

Custom Responses

Define how homie responds to specific topics and questions – from complaints to price negotiations to sensitive topics. You remain in full control.

Features

Technology that makes the difference

In homie AI, various features and technologies work seamlessly together to create your personal AI assistant.

Google Shopping Feed

Google Shopping Feed

Make better use of your Google Shopping budget with our custom AI assistant that automatically trains on your feed. Onboarding in just 10 minutes. All other feed formats are also supported.

Omnichannel-Ready

Omnichannel-Ready

Seamless connection between online shop and physical retail. Easy integration of Click & Collect and in-store experiences.

Voice Input Feature

Voice Input Feature

The integrated voice control for homie AI brings the feeling of personal consultation to the online world. Users receive seamless support across all your pages.

Shop System Integration

Shop System Integration

Whether Magento, JTL, Shopware, WooCommerce or Shopify. homie AI answers product questions, gives recommendations and advises your customers specifically.

Live Updates

Live Updates

Access to live data with at least daily update cycles for prices and availability.

New Features

Unleash the potential of AI consultation

The feature set of homie AI is constantly growing. Here you'll find the latest major features we've built into our smart AI assistant.

Product Questions

Product Questions

The product questions feature brings the power of homie AI directly to the product page, allowing customers to ask questions immediately without opening the chat window.

Custom Responses

Custom Responses

With our custom responses, you can easily adapt homie AI to your brand's tone and style. You can also define how the assistant behaves in certain situations.

Analytics

Analytics

With advanced analytics features, homie AI gives you the ability to understand your customers' behaviour and search habits, track trends and measure satisfaction.

Active across Europe

Europe's best companies trust homie AI

homie AI advises more than 50,000 customers daily in 14 countries. Leading brands from retail and industry trust in advanced AI consultation, both online and in physical retail.

Map of Europe with highlighted countries where homie AI is active
FAQ

Frequently Asked Questions

Setup time? GDPR compliant? Here are all the answers to the topics we're asked about most often.

Advise.
Convince.
Sell.

See how homie AI can move your business forward — from online consultation to solutions at the point of sale.

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