For service providers across all industries

Every customer question answered instantly.
Your team noticeably relieved.

Whether new prospects or existing customers: homie AI answers questions around the clock, qualifies enquiries and relieves your customer service team – automatically, friendly and always available. No IT project required.

Friendly employee with headset
Who homie works for

From new business to service relief

Depending on your provider type, homie takes on exactly the task that makes the biggest difference for you.

Utilities & Energy Providers

From meter readings to moving home – your customer service gets breathing room.

  • Submit meter readings, clarify tariffs and direct debits – around the clock.
  • Registration and de-registration when moving home, without hold music.
  • Absorb seasonal peak volumes without hiring additional staff.

Telecommunications

Thousands of service questions answered automatically, hotline relieved.

  • Tariffs, contracts, moving home and number portability answered instantly.
  • Faults and billing questions resolved without waiting times.
  • Your service centre focuses on the complex cases.

Agencies & Consultancies

Turn website visitors into qualified first conversations.

  • homie explains your services and answers questions around the clock.
  • Prospects are qualified – you only speak with the right people.
  • Suitable enquiries land directly as appointments in your calendar.

Trades & Local Service Providers

No job goes missing – not even after closing time.

  • Customers clarify availability, services and prices immediately.
  • Appointment requests are captured at night and on weekends too.
  • Routine questions are handled by homie – you focus on your core work.

Leisure & Experience

Full house, happy guests – without constant phone calls.

  • Sport: gyms, sports clubs, climbing & swimming centres – classes and availability clarified instantly.
  • Wellness: spas, saunas, thermal baths & massage studios – bookable around the clock.
  • Tourism: hotels, theme parks & attractions – availability without waiting times.

Logistics & Shipping

Shipment questions answered 24/7 – without hotline congestion.

  • Questions about shipment status, transit times and delivery – around the clock.
  • Quotes, tariffs and shipping options explained instantly.
  • Standard cases handled by homie – complex complaints land cleanly with your team.
Powerful internally too

Your entire company knowledge – one click away for your team.

homie AI is not just for your customers. As an internal knowledge store, your service team can access the complete, always up-to-date company knowledge with a single click – and advise noticeably better even in personal conversations.

All company knowledge in one place – always current.

Answers in seconds instead of lengthy searches.

Better guidance on the phone and on-site.

Search company knowledge…
Current product & pricing info
Processes & procedures step by step
Answers to common customer questions
What service providers achieve

More enquiries. Less effort.

+80%

more qualified enquiries & consultations

βˆ’25%

fewer support tickets & hotline load

24/7

always reachable – even during peak times

How it works

Up and running in three steps

1

Connect

homie learns your services, prices and common questions – in minutes, not weeks.

2

Advise & qualify

homie answers questions around the clock, asks the right follow-up questions and identifies genuine prospects.

3

Resolve or hand over

homie resolves enquiries directly – or hands over cleanly as an appointment, lead or to your service team. Nothing gets lost.

Trusted in practice

Companies that rely on homie

Parcel Broker
Alpaca Camping
MySwissPanorama
Frequently asked questions

Good question – quick answer

Is the setup complicated?

No. homie connects to your existing systems – without any major IT project on your side.

What if homie doesn't know an answer?

Then homie hands over cleanly to you or your team – nobody is left without an answer.

Does it fit my industry?

homie learns exactly your processes – whether agency, trades, logistics, telecommunications, utilities or leisure and experience.

What about data protection?

GDPR-compliant and hosted in the EU. Your data stays your data.

Book a demo

Would you rather see straight away how homie AI can help your business? We'll show you personally in a short appointment!

Book a demo

Advise.
Convince.
Sell.

Go live in under 10 minutes with homie: AI search, consultation & support. Start your 14-day free trial.